Reputation 800 Award – Striving for Outstanding Patient Interactions

The Reputation 800 Award is a prestigious annual recognition presented by Reputation, a global leader in reputation experience management. This award honors Dermatology Providers, among other businesses, that exemplify excellence in customer experience by achieving a Reputation Score of 800 or higher.  

The Reputation Score is a comprehensive metric that evaluates various factors, including review sentiment, volume, recency, response rate, brand reach, social engagement, business listing accuracy, and search impressions.  

To determine the award recipients, Reputation analyzes data from all business locations on its platform as of December 31 each year. Locations that consistently collect, understand, and act upon customer feedback to make data-driven decisions are recognized for their commitment to delivering outstanding customer experiences. 

In 2025, approximately 13.5% of all Reputation-powered businesses achieved the 800 Award, highlighting the growing emphasis we all place on customer feedback and online reputation. This recognition not only validates Skin Cancer & Dermatology Institute’s dedication to customer satisfaction, but also how we are always going to put our patients first. 

Overall, the Reputation 800 Award serves as a benchmark for Dermatology Providers striving to excel in customer experience, providing both recognition and motivation to maintain high standards in healthcare. 

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Recognition by the Nevada Cancer Coalition – Dr. Whitney Hovenic

The Nevada Cancer Coalition’s Summit Awards are annual honors presented during the Nevada Cancer Control Summit, a statewide conference that alternates between Reno and Las Vegas. These awards recognize individuals and organizations in Nevada for their exceptional contributions to cancer prevention, early detection, treatment, advocacy, and survivorship.  

Skin Cancer & Dermatology Institute’s Dr. Whitney Hovenic received the Sun Smart Nevada Award for her leadership in the field of Dermatology, her commitment to skin cancer prevention in our community providing free skin cancer exam clinics and promoting skin cancer prevention for our children. 

Nominations for the Summit Awards open in June and are open to anyone involved in cancer control efforts within the state. The awards celebrate a diverse group of professionals, including healthcare providers, public health advocates, and community organizations, acknowledging their dedication to reducing the burden of cancer in Nevada. 

The Summit Awards not only recognize outstanding efforts but also aim to inspire continued collaboration and innovation in cancer control across the state. By highlighting these achievements, the Nevada Cancer Coalition fosters a community dedicated to improving cancer outcomes for all Nevadans. 

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Community Support – Best of Reno Community Choice Awards 

The Best of Reno Community’s Choice Awards is an annual program that celebrates outstanding businesses, organizations, and professionals across northern Nevada. The selection process is entirely community-driven, involving two key phases: nominations and voting. The results are also compiled into an online Winners Guide, serving as a trusted resource for discovering top-rated local services and establishments. 

This community-centric approach ensures that the awards genuinely reflect the preferences and support of the Reno area residents, highlighting the businesses and individuals that make the region exceptional.  

Skin Cancer & Dermatology Institute was voted the Best Dermatologist in 2022. We are proud to serve this community and our patients. We will continue to provide the best Medical and Cosmetic Dermatology services as we constantly strive to better serve our patients through excellence in Dermatological care. 

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Patient Feedback RemindS Us of Our Commitment

At Skin Cancer & Dermatology Institute, we believe that truly exceptional care begins with listening. Patient feedback is a cornerstone of our commitment to continuous improvement – it informs the way we treat, communicate, and operate at every level of our Practice. Whether it’s through surveys, online reviews, or direct conversations, the insights we gain from our patients help us refine our services and ensure a more personalized, compassionate experience for every individual who walks through our doors. 

This commitment to listening extends beyond our Dermatology Providers – it involves every member of our team, from Physicians to Advanced Practice Providers, to our entire support and operational team. We know that every interaction shapes a positive patient experience, and that each role contributes meaningfully to the care journey. Our Providers use feedback to sharpen their clinical approach, while our administrative and support staff use it to create a welcoming, efficient, and responsive environment.  

If you’re a Dermatology Provider who values collaboration, excellence, and a patient-first mindset, Skin Cancer & Dermatology Institute offers a team-driven culture where your work makes a lasting impact. 

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